Vumatel Pathetic

The Fibre line broke on Tuesday the 1st of Septemeber 2020, fighting with Vuamtel for the last 3 days they eventually send out a technician to check the line, the technician told me the line is completely broken so they need to put in a new cable that was Thursday the 3rd of September at 13:30, they said it will be today the 4th of September 2020, just spoke to the technician now his story changed now they need to send a guy from Randburg to check where the cable is broken, and will only be able "hopefully" by Monday the 7th of September put in the new cable. this is absolutely Pathetic, how does it in our technology days take them 7 days to put in a new cable that is less than 30m long.