RR
Randheer R

1 reviews | Active since Dec 2012

23 Jan 2023, 13:57

Vumatel Pathetic

Vumatel down for the 2nd day. Absolutely frustrating and still no feedback provided.

0
Replies (6)
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Randheer R's update24 Jan 2023, 10:06
Reviewer Update
I had a call form Supersonic stating services are restored, but my connectivity is still down..
Its now the 3rd day and being an MTN Employee working in Network Operations, i find this really pathetic. Refer ticket below
ISP-***
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Randheer R's update24 Jan 2023, 12:31
Reviewer Update
We have been told by our ISP that the problem is resolved but still having issues..
What is happening ?
Is the issue resolved ?

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Randheer R's update24 Jan 2023, 13:50
Reviewer Update
Take note its now the 3rd day & customers would need to be reimbursed for such an outage..
Secondly, i need to have regular feedback on the issue
RR
Randheer R's update24 Jan 2023, 19:00
Reviewer Update
Is there any timeframe to have this resolved.
RR
Randheer R's update25 Jan 2023, 06:50
Reviewer Update
Vumatel still down..
4th day...pathetic ..
RR
Randheer R's update26 Jan 2023, 09:09
Reviewer Update
Vumatel still DOWN..now going on for almost a week now