1 reviews | Active since Nov 2016

01 Nov 2016, 15:38

Vumatel - Pathetic

<p>To contact Vumatel is the most disturbing and frustrating process. I was shunted through 6 departments disconnected and had the phone put down before i even got to Accounts.</p> <p> </p> <p>We have continouslys submitted through proofs of payments and no body comes back to us or rectifies the account.</p> <p> </p> <p>No such thing as customer service even didnt get ethernet cable on installation however demand money that has already been paid.</p> <p>Just all round pathetic</p>

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Replies (1)
Vumatel
Vumatel's reply02 Nov 2016, 11:53
Official

Good day Denise,

We apologise for any inconvenience caused and understand your frustration. Please, could you email us your address and contact details to *** so that we can investigate and rectify this issue?

Kind Regards

The VUMA Team