JB
Johan B

1 reviews | Active since Feb 2020

05 Dec 2023, 12:49

Vumatel outage ?

My internet is down. On my router it shows red at the internet. By the fibre box, it has only a blue power light and reddish/orange Lan 1 light (obviously router cable)

Supersonic says, that Vumatel has an outage, yet my neighbours using Vumatel has internet.

This is pathetic !

Lets see if Vumatel raises to the occasion !

Because this blame game is getting irritated !

0
Replies (6)
JB
Johan B's update05 Dec 2023, 13:56
Reviewer Update
Thank you... If this is resolved, please note that I will follow up with a 5 star review. So far, you guys have been brilliant !
JB
Johan B's update05 Dec 2023, 20:26
Reviewer Update
Do you have a turn around time for me ? Or at least when I can expect the technicians, as I really rely on the internet as a form of income
Vumatel
Vumatel's reply06 Dec 2023, 09:45
Official
Good day Johan Barnard

Our technicians have sorted out the connection issue and you are up and running. 

Kind regards
The Vuma Team
JB
Johan B's update06 Dec 2023, 10:05
Reviewer Update
Vumatel, you guys are brilliant !
JB
Johan B's update06 Dec 2023, 10:11
Reviewer Update
As soon as I can give another review on Vumatel, it will be a 5 star review. You guys are brilliant, as well as tour technicians that assisted.

I only wish when the initial fibre installation was done, they would have listened and moved the fibre box.. As soon as finances allows, I will get you to move the fibre box to where I wanted it initially.

But yes, a 5 star review is on its way, just a pity you guys don't provide hosting/internet persay.

Will I recommend you, oh hell yes ! Please do get into hosting internet as provider !
Vumatel
Vumatel's reply06 Dec 2023, 11:20
Official
Thank you for the feedback :-)