AS
Armine S

1 reviews | Active since May 2018

08 May 2018, 19:51

Vumatel not Vuma at all!!!!!

Vumatel were all over the place when they were selling Fibre but our experience on technical faults has been very poor. I spent days and hours to get faults sorted in the past and now you have to resolve via your ISP- they aren’t great either. The fault logging process is terrible and the phone numbers for the IsP’s On the website are not corrext

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Replies (1)
Vumatel
Vumatel's reply09 May 2018, 10:24
Official

Good day Armine,

Thanks for taking my call, really do apologise for the experience that you have had with us thus far. We are looking into the issues that you have raised and will make contact with you again with a resolution.

Kind regards,

The VUMA Team