CM
Charles M

1 reviews | Active since Mar 2026

09 Apr 2026, 10:14

Vumatel not timely with queries 😭😡

WebAfrica and Vumatel just simply cannot resolve a single query in time. I cannot believe it's been 3 days already after I have downgraded my package and already paid for the new package but I'm still not connected. How far is this ticket?: The ticket reference is ***4.

0
Replies (3)
CM
Charles M's update09 Apr 2026, 14:04
Reviewer Update
Good day The Vuma Team

Please note the query is still not resolved as I remain without connection 📶
CM
Charles M's update09 Apr 2026, 14:39
Reviewer Update
Charles Manganyi
ID no : ***
CM
Charles M's update09 Apr 2026, 15:53
Reviewer Update
Good day. Please note there’s still not been any action taken by Vuma