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Sadiyya E

1 reviews | Active since Jun 2016

08 Jun 2016, 12:46

Vumatel....not so wonderful after all.

<p>Placed an order for fibre installation three months ago. Receive no service or feedback reharding the order. When following up in mid March,I get told the property is multiple dwelling complex and needed an assessment. So the property was assessed and approved but for some reason they need to still test the fibre. Vumatel only came through end April to assess the property. It's now June and they still haven't done the tests they claim need to be done for the fibre to be live. One and half months and this so called test for multiple dwelling units hasnt been done. This is in the Emmarentia area that was live with fibre at end March already. Ridiculous having to follow up and then having to be told that after one and half months nothing has been done. </p>

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Replies (1)
Vumatel
Vumatel's reply10 Nov 2016, 14:55
Official

Good day,

We apologise for the experience received thus far and any inconvenience caused. Please can you kindly email us your address and contact details to *** so that we can get the correct teams to investigate the issue.

Kind Regards

The VUMA Team