RS
Rajend S

1 reviews | Active since Mar 2017

19 Sept 2018, 09:19

Vumatel not cared about client support

Have been sitting without fibre connection for two weeks and everytime i call Vumatel, the agents states that they don't know when the technician will come out to resolve the issue.

0
Replies (1)
Vumatel
Vumatel's reply19 Sept 2018, 10:44
Official

Good Morning Brandon

We trust that you are well.

We sincerely apologise for the experience you have had with us thus far.

We have sent an email to the maintenance department as the ticket has been assigned to a technician to attend to it. We will revert back to you as soon as the team has provided feedback to us.

We hope you find the above in order.

Kind Regards

The Vuma Team

Best regards,