Vumatel non reliable fibre service

Item: Vumatel
Rating: 1
Author: Ronnie R

In my opinion Vumatel is just as useless as their service provider Vox Telecoms. Between them they have still never resolved my connectivity issues for the past 5 years.. What an excuse Vox keep passing the blame to Vumatel and vice versa

Helpful (0)

Replies (3)

Vumatel's replyOfficial

08 Feb 2024, 13:36

Good day Ronnie

Please note that we tried to contact you, but your number was on Voicemail. Please provide us with a convenient time to call so that we can assist.

Regards
The Vuma Team

Vumatel's reply08 Feb 2024, 13:36

Official

Good day Ronnie

Please note that we tried to contact you, but your number was on Voicemail. Please provide us with a convenient time to call so that we can assist.

Regards
The Vuma Team

Ronnie R's updateReviewer Update

08 Feb 2024, 18:25

Thank you Vumatel, your technician came out and identified the issue to be a router supp**** by Vox.. We commend you on your timeous response and excellent service this time.. When the fault was not even on your side but that of the service provider Vox...

Ronnie R's update08 Feb 2024, 18:25

Reviewer Update

Vumatel's replyOfficial

09 Feb 2024, 12:27

Good day Ronnie

Thank you for the feedback.

Regards
The Vuma Team

Vumatel's reply09 Feb 2024, 12:27

Official

Good day Ronnie

Thank you for the feedback.

Regards
The Vuma Team