FV
Flip V
1 reviews | Active since Jul 2012
02 Aug 2025, 13:24
Vumatel no service
Just after 10am this morning our internet disconnected. I called the service provider, Fibre Ninja and logged a ticket. The consultant assured me it is a not a service provider problem, but a Vumatel Fibre problem. It is now 3 hours later and I have had zero response from Vumatel. I have followed up with the service provider which assured me that the ticket has been logged and escalated. We live in Paarl and today is our derby. We stream all our TV. We have no connection and it seems like no one is working today. Very frustrating.
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Vumatel's replyOfficial
02 Aug 2025, 13:56Good day Flip Viljoen
Please note that there is an outage in your area and repairs are still in progress, however, the maintenance team has not provided us with the estimated time of restoration.
Kind Regards
The Vuma Team
Please note that there is an outage in your area and repairs are still in progress, however, the maintenance team has not provided us with the estimated time of restoration.
Kind Regards
The Vuma Team
Vumatel's reply02 Aug 2025, 13:56
Official
Good day Flip Viljoen
Please note that there is an outage in your area and repairs are still in progress, however, the maintenance team has not provided us with the estimated time of restoration.
Kind Regards
The Vuma Team
Please note that there is an outage in your area and repairs are still in progress, however, the maintenance team has not provided us with the estimated time of restoration.
Kind Regards
The Vuma Team