DT
Deon T

1 reviews | Active since Nov 2022

07 Mar 2023, 06:49

Vumatel no service

Very bad wifi service oast 2 days off and on. Off now again Vumatel get yourself sorted pks

0
Replies (1)
Vumatel
Vumatel's reply07 Mar 2023, 09:55
Official
Good day Deon T

Thank you for getting in touch. 

We have checked your fibre connection and the line is up and running. Please be advised that your first point of contact when you have an issue relating to your connection is your ISP (internet service provider). This is a crucial step as they will assist with troubleshooting on their end and vetting if the connection is related to fibre, a ticket will be logged. 

Your ISP is Home-Connect and their contact details are:

Tel: *** or email ***, *** . 

Kind regards
The Vuma Team