Vumatel never responds
<p>Vumatel damaged my intercom when installing fibreoptic in my suburb. I have contacted them by email without response. My son has spent 2 weeks phoning every day and cannot get a response. We have by now spent a great deal of money on air time and are contemplating simply getting in a contractor because Vumatel will NOT respond to complaints.</p>
Good day Les,
We apologise for any inconvenience caused and understand your frustration. Please, email us your address and contact details to *** so that we can notify the Fibrehood Manager of the area and he can investigate your issue?
Apologies again.
Kind Regards,
The VUMA Team
Best regards,
Good day Les,
We apologise for any inconvenience caused and understand your frustration. Please, email us your address and contact details to *** so that we can notify the Fibrehood Manager of the area and he can investigate your issue?
Apologies again.
Kind Regards,
The VUMA Team
Best regards,
I have sent a response to the email supp****, including a copy of my original (and ineffective) email which Vumatel chose to ignore.
I trust this attempt at contact will not prove to be as futile as the many previous attempts.
Les MacDougall
I have sent a response to the email supp****, including a copy of my original (and ineffective) email which Vumatel chose to ignore.
I trust this attempt at contact will not prove to be as futile as the many previous attempts.
Les MacDougall
Sadly ... just as futile. It seems legal action is the only way to get a response
Sadly ... just as futile. It seems legal action is the only way to get a response