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Moweti M

1 reviews | Active since Feb 2018

12 Mar 2018, 17:20

Vumatel Negative Turned positive

After weeks of calls and emails going back and forth my complaint finally seems to have gone to the correct people who managed to sort out in a few days what some could not figure out in 2 months . I'd like to Thank to the following people at VUMATEL Sipho, Siphiwe and a very special thanks to Grace in the customer care / social media team .

The commitment dedication you showed in getting to the root cause of the problem and having it sorted out is greatly appreciated , I hope your management team recognizes the value you add to your organisation , great work guys keep it up

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Replies (1)
Vumatel
Vumatel's reply12 Mar 2018, 19:46
Official

Good Evening Moweti

We trust that you are well.

Thank you very much for the awesome review. We will make sure that Grace hears about this review. We are glad she was able to assist you in getting your issue resolved.

Regards

The Vuma Team