Vumatel & MWEB service is pathetic

Between MWEB and Vumatel these people have messed up my object number and now have no internet at all. Phone them and NO one is willing to help. Also have a damaged line which requires re installation and have been waiting for 4 months and no one has come. We found out yesterday that some bright spark closed all the tickets for this. No one phones to confirm if anything was done. Pathetic