Vumatel & Mweb service apalling

Vumatel do not deserve to remain in business. By any standard they are useless. Mweb instructed them to reconnect the fibre line at my Cape Town apartment which had been cancelled by myself in 2020 due to lockdown. Reconnection instruction was on 25th March. Vumatel sent an SMS 4 days later saying they cannot proceed as my existing product is with another ISP! Absolute ******* (I've always been with Mweb). No amount of calls, emails to Mweb had any effect. Mweb callcentre is almost unusable due to high call volumes. All in all enough to send you to the looney bin!! Still not resolved (7th April).