CM
CHANTEL M

1 reviews | Active since Jun 2024

14 Jun 2024, 15:12

VUMATEL MUST FALL

my service has been disconnected apparently technical error after payment then they try to open new account reallocate the funds 4 days have passed no connection the helpline very poor service no customer ethics very poor service provider every time school holiday approach i experience technical errors december april and now june holiday then get reconnected after the holidays i dont think they have the capacity to handle the majority consumers.

0
Replies (1)
Vumatel
Vumatel's reply19 Jun 2024, 09:54
Official
Good day Chantel

Thank you for taking our call earlier today. Please contact your ISP for any assistance with billing and refund inquiries as we unfortunately can not assist with account-related inquiries as per the phone call.

Kind Regards
The Vuma Team