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Berten B
1 reviews | Active since Sept 2009
01 Dec 2022, 22:28
Vumatel migration and none existing services.
Vumatel hiding behind service providers. Migration process is a nightmare. Requested migration since the 21st November 2022. Internet offline while waiting activation.
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Berten B's updateReviewer Update
02 Dec 2022, 12:00Great, migration is done and still no internet.
MSG from ISP:
Here is your ticket number ISP-984363 it can take up to 24 to 72 working hours to resolve and respond depending on the ticket queue it can be a lot quicker although I have stated your urgency on the matter.
So now we wait while Vuma is hiding behind other ISP. Two days without internet, so now I'm told it's another day to 3 days I need to wait.
MSG from ISP:
Here is your ticket number ISP-984363 it can take up to 24 to 72 working hours to resolve and respond depending on the ticket queue it can be a lot quicker although I have stated your urgency on the matter.
So now we wait while Vuma is hiding behind other ISP. Two days without internet, so now I'm told it's another day to 3 days I need to wait.
BB
Berten B's update02 Dec 2022, 12:00
Reviewer Update
Great, migration is done and still no internet.
MSG from ISP:
Here is your ticket number ISP-984363 it can take up to 24 to 72 working hours to resolve and respond depending on the ticket queue it can be a lot quicker although I have stated your urgency on the matter.
So now we wait while Vuma is hiding behind other ISP. Two days without internet, so now I'm told it's another day to 3 days I need to wait.
MSG from ISP:
Here is your ticket number ISP-984363 it can take up to 24 to 72 working hours to resolve and respond depending on the ticket queue it can be a lot quicker although I have stated your urgency on the matter.
So now we wait while Vuma is hiding behind other ISP. Two days without internet, so now I'm told it's another day to 3 days I need to wait.