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julian.exenberger julian.exenberger
1 reviews | Active since Jul 2017
27 Nov 2018, 11:36
Vumatel messed up my roof during installation
I recently have Vumatel Fibre installed. The guys were quick install and get up and running. However after they had already left I discovered that the several of my roof tiles has been broken.
This was three weeks ago and though I've logged two calls, Vumatel is a no show when it comes to cleaning up their mess.
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Replies (2)
Vumatel's replyOfficial
27 Nov 2018, 15:50Good day
We apologise for any inconvenience caused and understand your frustration.
We will follow up with the installs team now so that they can investigate your query.
Kind Regards,
The VUMA Team
Vumatel's reply27 Nov 2018, 15:50
Official
Good day
We apologise for any inconvenience caused and understand your frustration.
We will follow up with the installs team now so that they can investigate your query.
Kind Regards,
The VUMA Team
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julian.exenberger julian.exenberger's updateReviewer Update
29 Nov 2018, 16:18So far your follow up doesn't seem to be working, almost another week waisted...
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julian.exenberger julian.exenberger's update29 Nov 2018, 16:18
Reviewer Update
So far your follow up doesn't seem to be working, almost another week waisted...