BW
Bryan W
1 reviews | Active since Oct 2020
20 Oct 2020, 09:20
Vumatel me no lies
We cancelled with an ISP prior to our Vumatel house connection taking place. Vumatel will not acknowledge this cancellation in order to connect us via a different ISP. We have been told to contact both ISP's for confirmation on this cancellation which has been done. Vumatel maybe its time to do your part so we can just start using the fibre. Isnt that what the company is there for??!
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Replies (2)
Vumatel's replyOfficial
21 Oct 2020, 09:05Good day Bryan
Kindly note that your order was not rejected by your ISP on partial orders. We have sent the request to the ISP to release the address so that you can place an order with the desired ISP.
Regards
The Vuma Team
Kindly note that your order was not rejected by your ISP on partial orders. We have sent the request to the ISP to release the address so that you can place an order with the desired ISP.
Regards
The Vuma Team
Vumatel's reply21 Oct 2020, 09:05
Official
Good day Bryan
Kindly note that your order was not rejected by your ISP on partial orders. We have sent the request to the ISP to release the address so that you can place an order with the desired ISP.
Regards
The Vuma Team
Kindly note that your order was not rejected by your ISP on partial orders. We have sent the request to the ISP to release the address so that you can place an order with the desired ISP.
Regards
The Vuma Team
BW
Bryan W's updateReviewer Update
27 Oct 2020, 10:36Hi Vuma,
MWEB apparently resent their cancellation to you guys. On the 21-10-2020. Still no word from anybody. Nothing form Vumatel or Vodacom on trying to resolve this so both businesses can make money. Would not recommend you guys to anyone!!!!!
MWEB apparently resent their cancellation to you guys. On the 21-10-2020. Still no word from anybody. Nothing form Vumatel or Vodacom on trying to resolve this so both businesses can make money. Would not recommend you guys to anyone!!!!!
BW
Bryan W's update27 Oct 2020, 10:36
Reviewer Update
Hi Vuma,
MWEB apparently resent their cancellation to you guys. On the 21-10-2020. Still no word from anybody. Nothing form Vumatel or Vodacom on trying to resolve this so both businesses can make money. Would not recommend you guys to anyone!!!!!
MWEB apparently resent their cancellation to you guys. On the 21-10-2020. Still no word from anybody. Nothing form Vumatel or Vodacom on trying to resolve this so both businesses can make money. Would not recommend you guys to anyone!!!!!