Vumatel lack of service delivery

Service is unbelievably ***********, they had to come 3 times in 7 days to fix the same fault. One of the techs interfered with my 15 year old daughter while she was home alone luckily for a short time before I returned. Maybe if they were focused on the job on hand instead of getting young girls phone numbers we wouldn't be sitting without internet so long. It is also important to mention that when my.line was being installed they burst a water line and didn't care about having it fixed. Said I had to get it fixed and I must pay the plumber then they will reimburse me. Its being 3 years and the plumber fees were never reimbursed.