MA
Micheal A
1 reviews | Active since Feb 2018
02 Jun 2026, 15:16
Vumatel Just Doesn't Care
Losing money everyday as there is an outage related to my area and the repairs gave been on-hold for 48 hours and there is no reason stated why it is on hold and we just hear the usual, "sorry we cannot do anything". Vumatel does not care if you have work to do, or depend on their services to make a living. Absolutely unacceptable in such a technological day and age.
***
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Replies (3)0
Replies (3)MA
Micheal A's updateReviewer Update
03 Jun 2026, 09:31Good day
Please note that nothing is working and I am on a local whatsapp group for the area and there are about 500 of your clients without connectivity. I am using your application to check the status of the fault and even today it still shows that repairs are on-hold with no valid reason provided.
So, I do not know who is lying to you regarding connectivity, but nothing is working.
Please note that nothing is working and I am on a local whatsapp group for the area and there are about 500 of your clients without connectivity. I am using your application to check the status of the fault and even today it still shows that repairs are on-hold with no valid reason provided.
So, I do not know who is lying to you regarding connectivity, but nothing is working.
MA
Micheal A's update03 Jun 2026, 09:31
Reviewer Update
Good day
Please note that nothing is working and I am on a local whatsapp group for the area and there are about 500 of your clients without connectivity. I am using your application to check the status of the fault and even today it still shows that repairs are on-hold with no valid reason provided.
So, I do not know who is lying to you regarding connectivity, but nothing is working.
Please note that nothing is working and I am on a local whatsapp group for the area and there are about 500 of your clients without connectivity. I am using your application to check the status of the fault and even today it still shows that repairs are on-hold with no valid reason provided.
So, I do not know who is lying to you regarding connectivity, but nothing is working.
MA
Micheal A's updateReviewer Update
24 Jun 2026, 16:33Welcome back to another installment of Vumatel sucks!!!
Just 22 days later and yet again, fibre outage. People, I hope this reaches everyone looking for their first fibre line or a new fibre line. The history of this review should tell you the quality of their work and communication is a clear red flag not to waste your money on them. Imagine paying your ISP money and choosing Vumatel as your infrastructure provider.
Just 22 days later and yet again, fibre outage. People, I hope this reaches everyone looking for their first fibre line or a new fibre line. The history of this review should tell you the quality of their work and communication is a clear red flag not to waste your money on them. Imagine paying your ISP money and choosing Vumatel as your infrastructure provider.
MA
Micheal A's update24 Jun 2026, 16:33
Reviewer Update
Welcome back to another installment of Vumatel sucks!!!
Just 22 days later and yet again, fibre outage. People, I hope this reaches everyone looking for their first fibre line or a new fibre line. The history of this review should tell you the quality of their work and communication is a clear red flag not to waste your money on them. Imagine paying your ISP money and choosing Vumatel as your infrastructure provider.
Just 22 days later and yet again, fibre outage. People, I hope this reaches everyone looking for their first fibre line or a new fibre line. The history of this review should tell you the quality of their work and communication is a clear red flag not to waste your money on them. Imagine paying your ISP money and choosing Vumatel as your infrastructure provider.
MA
Micheal A's updateReviewer Update
24 Jun 2026, 16:38O dear, I see I said 22 days, that is giving them too much credit. It was only 20 days since the line was restored. Thank you Vumatel for making sure I have internet 20 days in this 30 day month.
MA
Micheal A's update24 Jun 2026, 16:38
Reviewer Update
O dear, I see I said 22 days, that is giving them too much credit. It was only 20 days since the line was restored. Thank you Vumatel for making sure I have internet 20 days in this 30 day month.