Vumatel is worse than Telkom!!

I have been a happy Vumatel customer for the past 6 months. I had very good service with the installation etc.

All of this happiness stopped on Monday, 11 Feb 2019 when my fibre line went down. I tried calling my ISP(Axxess) but were given excuse after excuse with no solution. I even tried calling Vumatel but they were not even answering their phone.

I have spent over 2hours on the telephone trying to get a solution but after all of this and after more than 48 hours of no internet I finally gave up.

I was very glad when I could finally get rid of Telkom and move over to fibre but I'm regretting the move to Vumatel. I never thought I will say this but " I miss Telkom!"

All in all I still have to pay a full monthly fee despite not getting any sort of service/internet.

GET YOUR ACT TOGETHER!! You are quickly becoming worse than Telkom!!!