Vumatel is USELESS There is not even a description you can use to describe their poor service

Their service is pathetic. We reported a problem with Mweb and they have escalated the problem since the 8th of July as we has water damage on the router. They came out to the premises and replaced the power supply and never looked at the box, we have been logging tickets daily. We have been requesting the box to be replaced but they just refuse. DO NOT sign up with a service provider where Vumatel is involved STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!