EM
Emelda M
1 reviews | Active since May 2024
10 May 2024, 11:28
Vumatel is useless
I am still awaiting Vumatel reply I have since sent them emails ,whatssup messages from here and their platform with no reply I paid for my wifi since last week Tuesday nothing is happening
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
10 May 2024, 14:48Good day Emelda Mashego
Please follow up with your ISP as your services have been canceled on our end, as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
Please follow up with your ISP as your services have been canceled on our end, as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
Vumatel's reply10 May 2024, 14:48
Official
Good day Emelda Mashego
Please follow up with your ISP as your services have been canceled on our end, as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
Please follow up with your ISP as your services have been canceled on our end, as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
EM
Emelda M's updateReviewer Update
10 May 2024, 14:55But I paid after that cancelation and I paid via voucher at pick n pay and my isp says your being slow on activation as my payment is reflecting, I just need an activation from your side with the new sw number from my router ,I used to pay via debit Tha is the only thing that was canceled for me to pay via esypay on which I did already last week Tuesday
EM
Emelda M's update10 May 2024, 14:55
Reviewer Update
But I paid after that cancelation and I paid via voucher at pick n pay and my isp says your being slow on activation as my payment is reflecting, I just need an activation from your side with the new sw number from my router ,I used to pay via debit Tha is the only thing that was canceled for me to pay via esypay on which I did already last week Tuesday
Vumatel's replyOfficial
10 May 2024, 15:00Good day Emelda Mashego
Please note that we have sent your details to our sales team to assist place a new service activation order, once the order has been placed we will assist with updating the payment.
Kind Regards
The Vuma Team
Please note that we have sent your details to our sales team to assist place a new service activation order, once the order has been placed we will assist with updating the payment.
Kind Regards
The Vuma Team
Vumatel's reply10 May 2024, 15:00
Official
Good day Emelda Mashego
Please note that we have sent your details to our sales team to assist place a new service activation order, once the order has been placed we will assist with updating the payment.
Kind Regards
The Vuma Team
Please note that we have sent your details to our sales team to assist place a new service activation order, once the order has been placed we will assist with updating the payment.
Kind Regards
The Vuma Team
EM
Emelda M's updateReviewer Update
10 May 2024, 15:09I understand, please advice when is that going to happen, when are you going to send your technician to activate my wifi that's all I need to know when are they coming ,I just need a confirmation
EM
Emelda M's update10 May 2024, 15:09
Reviewer Update
I understand, please advice when is that going to happen, when are you going to send your technician to activate my wifi that's all I need to know when are they coming ,I just need a confirmation