VUMATEL IS USELESS!!!!!!

What a GARBAGE service!!!!! I have a fibre service with VUMATEL through HOME-CONNECT. VUMATEL USELESS, HOME-CONNECT USELESS!!!

Last weekend the fibre went down, no communication sent letting us know what is happening. Only received a message Monday mid day that fibre is down and they are investigating. Fibre only came back on Tuesday. This weekend same thing happened again, and the fibre was restored Tuesday night!! Skip one day and today its down again!!! i have logged numerous queries on the app, i have called the most useless place they call "their contact center" which ends nowhere because no help provided. WE WORK FROM HOME "SERVICE PROVIDER" i require internet to work, in order to pay for this SH*T service!!!!! i have spoken to a number of people at your contact center with no aid!! 1: Happy - Rated 0 - letting me know he is sorry, lets follow up. what am i going to do with that! 2: Christina - Let me follow up with the service provider. for the **********th time!! 3: Tumisho(sp) "Manager" - when i let him know i am so unhappy, i would rather move to another provided, he says to me "you will experience the same issues elsewhere" what kind of managerial answer is that?!!!!

I am consolidating all the data i spent since these issues last week and would like a full reimbur*****t!!!!

*** hole