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RS
Raisibe S

1 reviews | Active since Jan 2023

07 Jan 2023, 17:47

Vumatel is trash

Worst company ever. It took them a month just to install the fibre and then after activation I didnt have any internet whatsover

0
Replies (8)
Vumatel
Vumatel's reply09 Jan 2023, 10:25
Official
Good day


Thank you for being in contact with us. Kindly note that we will reconfigure the line once your power has been restored.

Regards
The Vuma Team
RS
Raisibe S's update10 Jan 2023, 10:03
Reviewer Update
My internet is down again! I had internet for just one day. Please have a look at the infrastructure. No one had come to my house to do a check

RS
Raisibe S's update10 Jan 2023, 10:05
Reviewer Update
You have been "reconfiguring" my line for days now. I paid for this service but Im getting no internet at all. WHy????
Vumatel
Vumatel's reply11 Jan 2023, 09:48
Official
Good day

Thank you for taking our call. Kindly note that the matter has been referred to our Network centre for a manual configuration.

Regards
The Vuma Team


RS
Raisibe S's update11 Jan 2023, 10:00
Reviewer Update
So basically another day without internet once more
RS
Raisibe S's update11 Jan 2023, 14:28
Reviewer Update
Network centre for a manual configuration came to my house and told me to restart my router. I did that and still dont have any internet

RS
Raisibe S's update12 Jan 2023, 14:35
Reviewer Update
7 full days without any internet, any chance I will ever get the internet restored in this lifetime? Please remove the pending payment so I can just get internet access
RS
Raisibe S's update13 Jan 2023, 07:21
Reviewer Update
8 days without internet. Re allocate funds and RE ACTIVATE MY ACCOUNT SO I CAN HAVE INTERNET!!!!!!!!