Vumatel is the WORST!

Having had an internet fibre connection for 3 years with Telkom on a 2 year contract, I finally decided that I needed a month-to-month fibre connection. I found an ISP, and it was recommended that I use the fibre of Vumatel. What a mistake that was. It is now the 12th of October and I have been waiting for Vumatel to fix their incorrect installation (which was only finally done after a complaint from me, as the initial installation date came and went with no show from Vumatel). Since then, I have called every single day, communicated on Facebook messenger and have received promise after promise. I have an object number, but no connection. My ISP cannot help as Vumatel is so inept that it cannot correct its own errors and makes no attempt to do so. I have never received such shockingly bad service and would advise anyone reading this to avoid Vumatel at ALL costs. Nobody gets back to you, no technicians ever arrive, and if they do, they do zero to fix the issue. I am flabbergasted that this type of service would be allowed to continue.. 12 days and counting with no internet connection. WOW, VUMATEL, SUCK MUCH?