Vumatel is one of the worst service providers that I've ever encountered!!!!

This is the 5th day that my area is without fibre connectivity. Vumatel doesn't bother with posting any regular updates about when the issue/s might potentially be resolved. Nada, niks! They evidently have no sense-of-urgency to sort this matter out! I need my fibre to WORK in order to conduct business and demand that Vumatel refund me a pro-rata amount of my monthly fibre bill. You also can't call them because they've conveniently made their customer contact number obsolete! Obviously because of the thousands of calls that they anticipated receiving from very angry customers. Why does South Africa have these sh*t clowns as fibre service providers and we're forced to make use of them because their lines were laid in my neighbourhood. Vumatel, contact me and sort this matter out, NOW!!!!