Vumatel IS NOT the world class company they claim to be!

I have had a terrible experience with Vumatel.

Vumatel cancelled my internet on 10 January 2020 (FOR NO REASON) and as of today 6 February 2020 they have still not fixed this and I still have no internet.

Despite cancelling my internet on 10 January 2020 my account was still debited on 27 January 2020, even though I have no internet more than three weeks later!

I have provided them will all of my details on several occasions and both myself and my ISP Rocketnet have logged and escalated several tickets.

Vumatel customer service is shockingly bad. Not once have they admitted responsibility or given me even an estimated timeline for this to be fixed.