LO
Linda O

1 reviews | Active since Aug 2009

23 Aug 2018, 09:05

Vumatel is not and was never an option

Received a call on my cell this morning from a Vumatel representative. I never gave Vumatel my contact details and neither did I authorise anyone to distribute them. Following their attitude when they installed the fibre in the area I made the decision never to use a company associated with them. Their attitude stank as they believed they were intitled to attach a box to my pallisade fencing without my knowledge or permission and when I found out I was adamant it would not happen. I have noticed that a number of boxes attached to other fences have since disappeared and again one can assume that the owner was not approached. My understanding at the time was that they were lead to believe that 80% of the area residents would use fibre and they didnt bother to confirm anything with the actual residents. There obnoxious and arrogant attitude in believing that everyone would want fibre was and is ridiculous. I am very happy with what I have and fibre is definitely not an option. Vumatel also apparently dont care about the POPi act.

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Replies (1)
Vumatel
Vumatel's reply23 Aug 2018, 13:02
Official

Good day

Please accept our sincere apologies for the service you have received. Please note that we have tried contacting you but could not reach you. Please contact us back at *** and provide us with the convenient time to call so that we can assist.

Regards

The Vuma team