Vumatel is Nonsense

So Vumatel has been sending me payment sms’s from the 1st of August till now, these sms’s say there’s a payment link on the sms however there isn’t.

My Wi-Fi is currently disabled, since the 1st

1. Firstly I thought my card was going to be charged monthly, i didn’t think I’d literally have to make a manual payment each month, it’s crazy I wouldn’t have signed up.

2. Their WhatsApp self service is so unhelpful. I requested a payment link from there and it doesn’t even open, I’ve been struggling since the 1st of August

3. Today I called them, the first 2 calls got cut off on their side, on the 3rd attempt I was on hold for 48 minutes!

Since the 1st I don’t have connectivity and I can’t get through to them, their online portal is the worst I can’t even sign in, this is truly unacceptable and unprofessional. I regret leaving Rain for Vuma I’m definitely cancelling this nonsense, they have no sense of accountability whatsoever and it is so sickening.