KF
Kyle F
1 reviews | Active since Nov 2020
23 Aug 2022, 11:13
Vumatel is ***
I was interested in the fibre deal they have available at Vumatel. They offerred it for R19 and free installation and much more, I went for and bought the deal and they called me to confirm a installation date on the 16th, when the installer got there he called me at work saying he doesn't have the tools and he would re schedule however I am running from Pillar to post as I need this service urgently emails phone calls with no ending or assistance at all I wouldn't recommend it to anyone.
Helpful (0)
Replies (3)0
Replies (3)
Vumatel's replyOfficial
23 Aug 2022, 12:18Good day Kyle
Thank you for getting in touch.
We have escalated your order for installation and we will confirm the appointment. We are sorry for the run-around you have experienced.
We will get it sorted, soonest.
Kind Regards
The Vumatel Team
Thank you for getting in touch.
We have escalated your order for installation and we will confirm the appointment. We are sorry for the run-around you have experienced.
We will get it sorted, soonest.
Kind Regards
The Vumatel Team
Vumatel's reply23 Aug 2022, 12:18
Official
Good day Kyle
Thank you for getting in touch.
We have escalated your order for installation and we will confirm the appointment. We are sorry for the run-around you have experienced.
We will get it sorted, soonest.
Kind Regards
The Vumatel Team
Thank you for getting in touch.
We have escalated your order for installation and we will confirm the appointment. We are sorry for the run-around you have experienced.
We will get it sorted, soonest.
Kind Regards
The Vumatel Team
KF
Kyle F's updateReviewer Update
23 Aug 2022, 12:38Guys my life literally depends on this installation I really need to work from home in order to make ends meat please mark this installation as urgent
KF
Kyle F's update23 Aug 2022, 12:38
Reviewer Update
Guys my life literally depends on this installation I really need to work from home in order to make ends meat please mark this installation as urgent
Vumatel's replyOfficial
23 Aug 2022, 15:41Good day Kyle
The installation has been booked for Wed 24 Aug 2022, you will be contacted once the technicians arrive.
Kind Regards
The Vumatel Team
The installation has been booked for Wed 24 Aug 2022, you will be contacted once the technicians arrive.
Kind Regards
The Vumatel Team
Vumatel's reply23 Aug 2022, 15:41
Official
Good day Kyle
The installation has been booked for Wed 24 Aug 2022, you will be contacted once the technicians arrive.
Kind Regards
The Vumatel Team
The installation has been booked for Wed 24 Aug 2022, you will be contacted once the technicians arrive.
Kind Regards
The Vumatel Team