Vumatel is full ****. With their poor customer services and I think if they can't provide the customers with what the customers pay for the it should shut down and never make sells.

Vumatel is full of nonsense and honestly I would refer anyone to it. Actually vumatel should be shut down. Jhoo I even regret buying their fibre because eversince I made a payment to them, I've been stressed out since. At first after paying I realized that I used the wrong address and it was the 28th of January 2025. I tried getting hold of them for a day without any assistance, even though I sent the proof of payment they still gave me a run around. Until I got hold to one of their agents and she promised to put the new address and do a payment allocation. I waited another 24 hours without fibre. I called again and they sent installation guys at my house. Where, they installed a faulty router, I had to call again so that they can either give me a password to the router or come and take. The following day they came and changed the router and after hours, the password to the new router was sent. And from the 31st of January 2025 I was connected. To my surprise, today, I don't have any internet connection, and their agent on WhatsApp is saying my Fibre has been cancelled😡😡😡. How does one pay R399 just to be connected for 3 days? 🤬 Vumatel is really ****ming people now. So if they can't connect me on by tomorrow then I want my money back. Or I'll make sure that this goes viral, in every social platform so that no one dares to buy their ever again. And those that are having problems with this ****ty fibre to cancel. Because honestly people will keep losing their money due to this Fibre. The customers act should play a role now in his matter.