Vumatel is ***********.

Reviewers and readers, Vuma is *********** and does not care about their customers. Here's what happened, we moved into a new house year before last and yes the previous owners had WiFi from Vuma. So now we wanted to install WiFi as I work from home. We app**** properly and everything went through, they came and installed the router and everything, we were told to pay under supersonic as their service provider so that everything can be active, we were given the password, but the password does not go through. We were told that they gave us the reference that belonged to the previous owners, fault on their side. We paid for February and March R400 each month for nothing, no service. R800 down the drain. We sent countless messages and and we have been there at the vosloorus branch more than 3 times and they keep telling us the same story and keep getting assisted by Sibusiso and Vusi who also seem like they don't know what the problem is ,about how the system has changed and there's a fault on the IT side and they keep calling them and that they will send an email or feedback or rather a refund. We have been waiting, it's almost May.