MM
Mitchel M
1 reviews | Active since May 2022
11 Mar 2024, 20:59
VUMATEL is a ****ty company
The Wi-Fi was connected for a few months from September 2023 to January 06th. After payment was made for the month of February the 06th my Wi-Fi was disconnected. I kept reaching out to the administrators and the only feedback I got was that I need to contact my ISP. How the **** am I supposed to who my ISP is???? I made another payment recently on the 05th of March, as advised by the Vuma agent, and they also left me hanging. This is the worst worst ****ing worst service ever rendered by this company. All I want is my refund of R800 that o have paid for the 2 inactive months and for them to come and disconnect their ducking Wi-Fi.
VUMATEL IS THE WORST.
Helpful (0)
Replies (1)0
Replies (1)Vumatel's replyOfficial
12 Mar 2024, 11:17Good day Hlengiwe
Thank you for taking our call. Please note that we have escalated your query to our support team and your ticket number is ISP-***.
Regards
The Vuma Team
Thank you for taking our call. Please note that we have escalated your query to our support team and your ticket number is ISP-***.
Regards
The Vuma Team
Vumatel's reply12 Mar 2024, 11:17
Official
Good day Hlengiwe
Thank you for taking our call. Please note that we have escalated your query to our support team and your ticket number is ISP-***.
Regards
The Vuma Team
Thank you for taking our call. Please note that we have escalated your query to our support team and your ticket number is ISP-***.
Regards
The Vuma Team
