Vumatel is a *******

Terrible service experienced from Vumatel. I app**** for home fibre through Vumatel, I was required to make payment prior to fibre installation. After I had made payment, I sent my proof of my payment via Whats App to service consultant by the name of Isaac whom was assisting me my application, shortly after that I could not get ahold of Isaac and he stopped replying to my Whats App and his phone is on voicemail.

I contacted the customer service line which was not helpful at all as they promised to contact me back and no one has done so. I have been contacting customer service for the longest time and have received no assistance.