Vumatel installs horrible service waited for a second line am month still not active

Worst experience with installs and new line at premises.

Fiber still not active after a month and half from Vumatel and ISP Metro fiber.

Month ago booked a line from Vumatel isp metrofiber.

Told people at ISP there is a exciting line at premises so they have to pull in new line.

received router a month and half ago no installs.

Guys cane last week to do install what a eyesore. Clearly trunking on the wall but installs guys foem Vumatel will rather make too holes in ceiling and not even use trunking.

That's after the issue i told them there was a exciting line and they had to pull a new line in. Wich they said they did but not at my premises. So that's why i waited almost a month for the installs and only happened last week.

So line still not active after tech was at premises and line stil not active with Metrofiber long process. Still waiting for line activation.

I know fiber industry I've never seen a company work like this.

Just horrible experience and line still not active.

Vumatel installs department don't know what they doing Also metrofiber as a ISP is horrible.

If my fiber is not active tomorrow ill cancel the whole deal.