1 reviews | Active since Aug 2013
Vumatel installation taking longer than promised
<p>Waited several months for Vumatel to finally offer fibre internet in my area. Finally they sent us a letter stating that they will implement fibre in our block of flats in 2 weeks. So I gave notice on my ADSL and landline. 3 weeks later they are now saying it will take another 2 weeks. And what they have to do is splice the fibre, since the cabling is done. Don't think splicing takes that long having done it myself in less than an hour.</p> <p> </p> <p>Guess I'm going to be without internet or a landline.</p>
Good day Francois
We apologise for any inconvenience caused.
Kindly note that we have escalated your issue to the correct department and we will be in contact with you.
Should you require any further assistance, kindly email us at *** so that we can assist you.
Once again, apologies for the inconvenience caused.
Kind Regards,
The VUMA Team
Good day Francois
We apologise for any inconvenience caused.
Kindly note that we have escalated your issue to the correct department and we will be in contact with you.
Should you require any further assistance, kindly email us at *** so that we can assist you.
Once again, apologies for the inconvenience caused.
Kind Regards,
The VUMA Team