ML
Michelle L
1 reviews | Active since Nov 2016
06 Mar 2021, 19:29
Vumatel incompetence
Horrific experience! Since 22 Feb I have been experiencing connectivity issues. Their maintenance team came out twice and blamed my ISP however I have many screenshots from them showing its a Vumatel issue. Mobile data costing me a fortune as Im working from home. I need someone to investigate this matter instead of just badmouthing my ISP. Received an SMS they wil be at my house on 5 March but never pitched. Im tired of being assigned a new reference number daily with no action being taken. This is the second time in less than a year that I have no connectivity for a prolonged time.
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Vumatel's replyOfficial
15 Mar 2021, 14:42Good day Michelle
Thank you for being in contact with us. We tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Thank you for being in contact with us. We tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Vumatel's reply15 Mar 2021, 14:42
Official
Good day Michelle
Thank you for being in contact with us. We tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Thank you for being in contact with us. We tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team