Vumatel Incompetence astounding!

I have been on the phone for 20 minutes trying to find out what exactly is going on with my new fibre line. That worked at first, then had to be rewired because the job was so slapped together it was an eyesore. Then it was spliced, and then I was told to wait "24 hours" to be reconnected again. Never happened. Sent a tech. Tech said my whole installation is a shambles. Has to start from scratch. All the while I am unable to get Vumatel to communicate with me. Call centre knows nothing (I am still on the phone with them now). As Karabo says - they only log tickets and if I want to know what the next tech that comes is supposed to do, I am 'more than welcome to ask him'. And now - LO - I am being put through to Clinton. The very same 'superior' who **** to me over the weekend, and then refused to take my calls. Wonderful - and still I wait......25 minutes now. Damn music is enough to do my head in all by itself... Now I have Udereda on the line. Oh - he isn't a field technician so he doesn't know . He says THERE IS NOBODY I CAN SPEAK TO. I want to know exactly what Lee said last night. This manager keeps on repeating the same thing - I technician will come and you can ask them. A technician is coming to test the line. A technician is coming to see what the problem is. SOMEONE CAME LAST NIGHT AND TOLD ME WHAT THE PROBLEM IS.

People - steer CLEAR of this company.

And yes.....I am still on the line - pffft.