Vumatel Incompetance activating new client lines!!!

I cancelled my ISP almost 2 months ago and processed an order with Vumatel/Afrihost the same day for the 01/07/2023. My line was cancelled and released by my previous ISP exactly on midnight on the 01/07/2023. Its been 62hrs and my internet line has not been activated, all the Afrihost call centre agents are clueless and waiting for Vumatel to respond. Both companies have zero customer service whatsoever!!! I have lost income, studying was a nightmare, updates from either company was a DREAM, having a sick family and a home that functions on internet was a colossal nightmare. Very irate NEW customer!!!