Vumatel I have no idea why you guys are trying to do business with an absolute bad customer relations team

My Fiber was requested at the beginning of September. Almost two months later I called in, throwing my toys out out to find out that my order was lost. Suddenly the installation was complete through Vumatel and Vodacom came in 3 days later to install the router. Needless to say, after all the excitement and cancellation of my Land line they arrived and nothing. The router is not talking to the ONT. Vodacom blames Vuma and Vuma well they d not answer. I have escalated over and over and wasted so much money calling and trying to get answers. I am being ignored flat out. A family member runs their business on the same property they phoned Telkom via openserve. 3 DAYS, 3 DAY the line was installed and activated!!!!!!!!! My line is in and all. It's flashing dead no effort no call nothing. What the hell is going on???? Who do I beg plead call scream suffer. I asked whether this is another email from another customer ignored until they give up. For real? HEEEEEEEEEEEELLLLLPPPPP Please I beg someone to please help me resolve this. PLEASE or must I ask you to rip out your equipment and take your leave? If that is the case I will do it JUST LET ME KNOW PLEEEEAAAAAAASEEEEE