Vumatel hypa

I don't know anymore after paying their promo of R149 on the 3rd of January 2023 which they haven't installed it yet, whenever i post an review they call and promise to come first thing in the morning but nothing happens, then today morning at 10am i get an sms plus an email of ("Your Hypa Fibre application was successfully RICA approved and your unlimited Wi-Fi is waiting! Secure your order by paying before our R149 promo ends at midnight on 31st January 2023, afterwhich effective pricing starting from R394 will apply.")