Vumatel-Homeconnect worst experience ever

I have had the worst experience ever with Vumatel and Home-connect, I app**** for Vumatel fibre on Homeconnect on the 9th of February 2022 and made a payment same day, from the 10th of February 2022 they told me that I am already connected and that their system shows that the fibre was already installed where I stay. I have been telling them that I have never app**** before and I have never had any installation done, so I was told to wait 2-3 weeks. On the 15th of March Homeconnect told me that the issue with my account has been resolved and they made a new application on my behalf. On the 22nd of March 2022 I received a call from Vumatel, they told me to make a payment so that they can come install the fibre, I told them I already made a payment on the 9th of February 2022 and they also debited money on the 26th of February 2022. They asked me for Proof of payment, I sent it and then they told me that Homeconnect must allocate the payment to Vumatel, so I called Homeconnect and asked them to do so. On the 23rd of March Vumatel called again and told me the payment has been allocated and asked me to give them 3-7 days they will come install the fibre. I waited but nothing happened, on the 14th of April 2022 Vumatel asked me for the proof of payment again, I sent it and they said the installation will take place soon. Today it’s the 21st of April 2022, I am still waiting for the Vumatel fibre installation. I just called Homeconnect today and they told me that they submitted my application for installation and it might take 3-6 weeks but since it’s been long it will take less time. I am fed up with both businesses, i regret ignoring the bad reviews about Vumatel and applying for it, I am so ****ed. I wouldn’t recommend or advice anyone to apply for this stupid fibre, I am a student at Unisa and I need internet to do my assignments and I do everything online but I always have to buy data, I really wish I had opted for LTE.