VUMATEL HAS NO CUSTOMER SERVICE

Today i spent over 30 minutes on the phone with Vumatel, I am so sick and tired of Vumatel and wish we had alternative service providers. We app**** for a vumatel line to be installed in our new home. The first application was *****ed up by Vumatel so we had to apply again. We duly app**** again only to be told we have to still wait for the 14 working day period for installation... Like seriously??? There is no ways of speaking to a supervisor or manager for assistance!!! Whilst speaking to the consultant... trying to expalin that my security needs wifi to function all she kept saying is, there is a 14 day waiting period, there is nothing i can do. When i said ok , can i speak to a supervisor or manager.... she put me on hold and cut me off. This is the second time i have received such terrible service!!!!