VUMATEL: GREAT SERVICE ETHIC

For the second time in 12 months, I enthusiastically trumpet about Vumatel’s outstanding service. This time a rather pecu**** event arose that needed Vumatel’s attention. A truck carrying a load of sand failed to climb a steep hill in Kensington, Johannesburg. It slid back down the hill and came to a halt against the kerb, damaging a wall and half felling a gum pole in the process. The gum pole was one Vumatel had erected in the suburb to hold fibre cables.

Unbelievably, within a couple of hours of receiving my e-mail, Vumatel had dispatched a repair team to the site. This is great It’s what one expects in Europe or the US, or perhaps Cape Town, but in Johannesburg? Wow!

Top class, Vumatel, you guys rock!