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Shadrack S

1 reviews | Active since Nov 2022

14 Feb 2023, 16:41

Vumatel gave my ISP to someone else, because they can't distinguish between 4th Avenue and 4th Street

Vumatel gave my ISP to someone else, because they can't distinguish between 4th Avenue and 4th Street. It's for the 3rd time now and they are taking forever to fix it.

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Replies (2)
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Shadrack S's update15 Feb 2023, 15:38
Reviewer Update

Hi Shadrack Mashaba,
An agent just rep**** to your ticket (#72639) - Link down logged .
Good day,

Apologies for the inconvenience caused.

Please note that as per the escalation we have sent to Vumatel we have asked them to assist and prioritise and once feedback is received, we will let you know.

Kind regards,
RocketNet

My address is 14 4th Avenue, Melville, Johannesburg.
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Shadrack S's update17 Feb 2023, 08:08
Reviewer Update
It is still flashing, not restored. It's been over a week now.