JR
Jenni R

1 reviews | Active since Jun 2011

23 Mar 2018, 09:19

Vumatel frustration

We are very upset and frustrated with what was promised to be an easy installation. Installation should have been complete on Monday the 19th of March and the installation is still not complete. Splicing not finished. Calls made daily, eventually trying management and today is Friday already. Apologies are not helpful when one is losing money daily not being connected.

0
Replies (1)
Vumatel
Vumatel's reply23 Mar 2018, 12:44
Official

Good day

Thanks for taking my call, as per our telephone conversation a team has been assigned for today 4 pm, we will follow up with you after 4 pm to confirm if that was done.

Kind regards,

The VUMA Team