LA
Lucinda A
1 reviews | Active since Sept 2012
28 Nov 2024, 12:38
Vumatel from HELL
I have been without WIFI for a full month, bill has been paid and still no WIFI. I have been in contact with WebAfrica and the issue is with the actual fibre line and ONT, and no one from Vumatel has even contacted me. What a pathetic way to treat a customer. I am defs cancelling this it is a disgrace.
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Replies (2)
Vumatel's replyOfficial
28 Nov 2024, 17:56Good day Lucinda
We trust that you are well
We are truly sorry to hear about your experience. Kindly provide us with the Vumatel ticket number starting with 004 for us to check the progress on it.
Kind Regards
The Vuma Team
We trust that you are well
We are truly sorry to hear about your experience. Kindly provide us with the Vumatel ticket number starting with 004 for us to check the progress on it.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply28 Nov 2024, 17:56
Official
Good day Lucinda
We trust that you are well
We are truly sorry to hear about your experience. Kindly provide us with the Vumatel ticket number starting with 004 for us to check the progress on it.
Kind Regards
The Vuma Team
We trust that you are well
We are truly sorry to hear about your experience. Kindly provide us with the Vumatel ticket number starting with 004 for us to check the progress on it.
Kind Regards
The Vuma Team
Best regards,
LA
Lucinda A's updateReviewer Update
02 Dec 2024, 09:37 Webafrica reference: #264189 this is all i have
LA
Lucinda A's update02 Dec 2024, 09:37
Reviewer Update
Webafrica reference: #264189 this is all i have