Vumatel fibre is horrible

I paid for a prepaid fiber of R400.00 per month. They scheduled an appointment for the 01/07/2024 to install the fibre and they did come to install. Once they installed they said there is a loss of Signal error which technicians will come later on the day to come and sort out but guess what they never came 10 days later still nothing. I have logged calls via the whatsapp line, via calls and even via the sales agent. No assistance they even have a nerve to close tickets without coming to assist me. OVR-*** and ticket ***3. I am ****ed and would never recommend anyone to use them as a business. I work from home and i am now compelled to buy data frequently which is unfair.